CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution, and energy services operations. With more than 7,400 employees, CenterPoint Energy and its predecessor companies have been in business for more than 140 years.
In 2013, CenterPoint Energy found itself struggling to unify its IT physical infrastructure platforms across all internal business units and within each facility. The company was working with multiple vendors at multiple offices in multiple cities. This approach led to several coordination and communication issues, which caused unnecessary delays and downtime.
CenterPoint Energy was using a DCIM solution to manage asset locations in its cabinets, but the solution was not integrated with any power or environmental data. Therefore, arranging server locations involved gathering additional information from other sources, which was extremely time-consuming.