Instrumentation

WHITE PAPERS AND CASE STUDIES

• Scaling A Service Business In A Field Of Giant Competitors

  There is no shortage of Davids in a world of service business Goliaths — fast-growing companies that are disrupting legacy incumbents by delivering an excellent customer experience. In the ISP (Internet Service Provider) industry, Sail Internet is one such company that is scaling fast and working to ensure it has adopted the digital tools it needs to future-proof the business. To explore some of the challenges that Sail Internet was facing and how it is navigating through digital transformation, we had a chance to chat with the company’s co-founder and CTO, George Ginis.

• Charlottesville Fire Department Tracks Fire Hydrant Inspections With An All-in-One Mobile Work App

  The fire department achieved a digital transformation by implementing a new app designed for mobile workforces to collect data and complete assignments to replace their paper-based processes. This streamlined the fire hydrant inspection workflow which saved time and also gave stakeholders access to real-time information. 

• Integrated System Provides Temporary Bypass At Colorado Treatment Plant

  In Colorado, the project team for an expansion and renovation of a wastewater treatment plant was in need of a bypass system to move a peak flow of 128 million gallons per day. Wagner Rents, the rental arm of Wagner Equipment and Xylem’s Godwin and Flygt distributor in Colorado was named the bypass contractor for this portion of the job. Wagner Rents pump team worked with Xylem to design and install a temporary system to convey the full amount of flow. The solution that followed also provided the treatment plant with the ability to integrate the temporary bypass into its SCADA system and to log the data as if it was its own permanent pumping system.

• GeoSpray® 49″ Brick Sewer Rehab In Los Angeles

  Los Angeles Sanitation collects, cleans, and recycles solid and liquid waste generated by residential, commercial and industrial users in the city of Los Angeles and surrounding communities. The system serves over four million residents. The Bureau of Engineering for the Department of Public Works is responsible for maintaining the sewer and stormwater systems owned by the city. Over the last several decades, the city has worked to rehabilitate and replace much of its aging sanitary sewer system. As the progress continues, the city is now doing more work on the larger diameter piping structures in its system. These larger diameter rehabilitations are significantly more costly than the smaller diameter repairs and many of the systems employed by the city are significantly budget constrained.

• Maximize Efficiency Of Meter Reading With A Cellular Network

  Explore how a utility was able to improve their level of service to the community, increase accuracy in water metering and ensure safety for meter technicians.

• Aegea Creates Brazil’s Largest 3D Digital Sanitation Map As Part Of Their Intelligent Infrastructure Program

  In this case study, learn about a highly interactive 3D map representing over 1,000 sanitation facilities in a virtual reality environment which optimizes performance, service availability, and reliability.

• Mobile Network Operator Leverages AI & Automation To Grow Revenue

  We worked with a Mobile Network Operator providing wireless services, messaging, and broadband service for more than 50 million customers. With Zinier, the Mobile Network Operator reduced site rejection rate from 70% to 10%.

• A Ready-To-Ship Rental Saves The Day

  Aire-02 was approached by a large sugar beet processing facility that was in desperate need of a rapid and effective solution for their deteriorating wastewater treatment system.

• Phantom Cameras Shine In Ballistics And Material Tests For Aerospace

  This case study explores how the Phantom Ultra high-speed and VEO high-speed cameras were used to record the testing processes for both components. These analytic tools provided crucial information on the design and performance of aerospace devices.

• SD-WAN Gives ITC The Visibility It Needs To Build Proactive Solutions For A Reactive Marketplace

  When a company’s VoIP call quality decreases or its video conferencing system experiences a lag, the most common remedy is to recommend installing a bigger and more expensive Internet connection. But bumping up bandwidth is rarely the fix. The problems persist, and the complaints continue.

• 20 Remote Visual Assistance Use Cases: How Help Lightning Users Are Improving Service Margins, Customer Experiences, And Much More

  Help Lightning serves a wide range of business sectors. Many who are new to remote technology ask this question early in our discussions: “How are leaders in my industry using remote visual assistance software?” In other words, what are the primary remote assistance software use cases? That’s a fair question, and we’ve got the answer…well, lots of answers actually.

• Calgon Carbon Initiates Emergency Response To PFAS Detection

  Discover how a small town in Delaware addressed PFAS that were detected in three public wells, impacting more than 1,250 residents and businesses.